In order to aid fee transparency and educate Member Agents, the Property Redress Scheme has issued two guides – one for Agents and their Landlords and another for Agents and their Tenants.
The Property Redress Scheme (PRS) is seeing an increasing number of consumer complaints being made against Lettings, Property Management and Estate Agent Members now that their Consumers are being made aware of their right to redress
Islington Council is the latest London authority to carry out investigations into whether known agents in their area have become a member of a government approved redress scheme.